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ORLANDO LUTHERAN TOWERS

Orlando Lutheran Towers outgrew its backup solution with Symantec Backup Exec and had a critical need for a better data protection method. The assisted living facility needed a solution with the ability to support a larger and growing database of the critical health records and financial information. The existing backup solution became a major issue when the more data added began causing the backup window to stretch several hours longer. Jamie Mattia, Orlando Lutheran Towers IT director, was unable to continue this backup routine because of the time and hassle demanded for him to back up the large and growing data. Mattia also expressed frustration with the unresponsive help desk.

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