AMERICAN ADVANTAGE INSURANCE
For a company that specializes in providing customers’ ease of mind, American Advantage’s IT department could not put themselves at ease with their existing data backup solution, Backup Exec. David Lando, IT director at American Advantage, had to confront everyday issues of troubleshooting backup errors, complex recoveries of deleted data and unresponsive support. To add to that, it was time consuming trying to help the remote offices with their backup issues because of reoccurring, unexpected problems. This was a clear problem for American Advantage, a company that fully relies on the fluidity to share information across the scattered offices.
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